| Using Chemicals |
PROBLEM |
PROBABLE CAUSE |
SOLUTIONS |
 |
Cloudy Water |
- Dirty Filters
- Excessive oils/organic matter
- Improper sanitation
- Suspended particles/organic matter
- Overused or old water
|
- Clean filters with FreshWater® Instant Filter Cleaning
- Shock spa with sanitizer
- Add sanitizer
- Adjust pH and/or alkalinity with FreshWater pH/Alkalinity Up or FreshWater pH/Alkalinity Down
- Run jet pump(s) and clean filters with FreshWater Instant Filter Cleaner or FreshWater Filter Cleaner
- Drain, clean, and refill the spa
|
|
Water Odor |
- Excessive organics in water
- Improper sanitation
- Low pH
|
- Shock spa with sanitizer
- Add sanitizer
- Adjust pH with FreshWater pH/Alkalinity Up to recommended range
|
|
Chlorine Odor |
- Chloramine level too high
- Low pH
|
- Shock spa with sanitizer
- Adjust pH with FreshWater pH/Alkalinity Up to recommended range
|
|
Musty Odor |
|
- Shock spa with sanitizer – if problem is still visible or persistent, drain, clean, and refill the spa
|
|
Organic Buildup/Scum Ring Around Spa |
|
- Wipe off scum with clean rag. If severe, drain the spa, use FreshWater Spa Shine after cleaning to protect the spa shell, and refill spa
|
|
Algae Growth |
- High pH
- Low sanitizer level
|
- Shock spa with sanitizer, and adjust pH with FreshWater pH/Alkalinity Down to recommended range
- Shock spa with sanitizer and maintain sanitizer level
|
|
Eye Irritation |
- Low pH
- Low sanitizer level
|
- Adjust pH with Freshwater pH/Alkalinity/Up
- Shock spa with sanitizer
|
|
Skin Irritation/Rash |
- Unsanitary water
- Free chlorine level above 5 ppm
|
- Shock spa with sanitizer and maintain sanitizer level
- Allow free chlorine level to drop below 5 ppm before spa use
|
|
Stains |
- Total alkalinity and/or pH too low
- High iron or copper in source water
|
- Adjust total alkalinity and/or pH with FreshWater Stain & Scale to inhibit metals
|
|
Scale |
- Total alkalinity and/or pH too high
- High calcium content in water
|
- Adjust total alkalinity and pH with FreshWater pH/Alkalinity Down – if scale requires removal, drain the spa, scrub off the scale, clean spa shell with FreshWater Spa Shine, and refill the spa. Add FreshWater Stain & Scale and balance the water using FreshWater pH/Alkalinity Up or FreshWater pH/Alkalinity Down
|
Watkins Manufacturing Corporation recommends only the following sanitizers:
- Sodium Dichloro-s-Triazinetrione (Sodium Dichlor or chlorine)
- One-Step granular bromine
- Baqua Spa™ (Please consult your Baqua Spa manual for instructions on the use of this product)
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